Repair intake workflow
Capture customer, device, issue, and intake notes cleanly at the front desk.
Run intake, repair tickets, customer records, checkout, and daily shop workflows from one repair-specific system. Start with SpudgerHQ during beta and see how it fits your front desk, technicians, and repair flow.
SpudgerHQ is currently available at no cost during beta for solo repair owners and small repair teams that want a simpler way to manage repairs from intake to pickup.
Capture customer, device, issue, and intake notes cleanly at the front desk.
Track every repair from intake to pickup with statuses, technician notes, and clearer handoffs.
Keep customer records, checkout support, and workflow visibility connected to the same repair flow.
Beta access is currently available at $0 during beta. Future pricing may change before public release, but the current goal is to keep evaluation simple while small phone repair shops test workflow fit.
Find existing customers or add new ones quickly during intake.
Keep repair-specific details attached to the job instead of scattered across tools.
Fast IntakeTrack jobs as open, in progress, ready for pickup, and completed.
Repair TicketsKeep the repair workflow connected when services and parts context need to follow the job.
Carry the repair from intake and technician work toward completion and pickup.
Use the workflow across the front desk and bench without adding extra admin friction.
Phone Repair Shop SoftwareSpudgerHQ is designed for the way phone repair shops actually work: customers walk in, staff collect device details, a ticket gets created, technicians update the job, and the repair moves toward pickup.
The page stays focused on workflow fit because small shops usually decide based on whether the software makes intake cleaner, keeps repair tickets clearer, and helps the team move the job forward without duplicated notes or guesswork.
If you want to review the front-desk flow first, start with repair intake software. If the main issue is job visibility after check-in, review repair ticket software. If you need the broader category context, review phone repair shop software.
SpudgerHQ is currently available at $0 during beta.
The signup flow will show whether payment details are required.
SpudgerHQ is built for solo phone repair shop owners and small single-store repair teams.
No. Repair intake and tickets are the core workflow, while broader daily shop support stays connected as supporting context.
SpudgerHQ is currently positioned for single-store repair shops and small teams. Larger multi-store needs should be discussed before relying on it for a broader rollout.
Start the beta trial if you want to evaluate the workflow directly, or book a demo if you want to walk through fit before your team signs up.